Implementing Lean Methodology to Improve Patient Flow
In this engaging presentation, Dr Tsz-Leung Lee, Deputy Hospital Chief Executive, Queen Mary Hospital, Hong Kong West Cluster, Hospital Authority shared a case study on improving patient flow through Lean methodology. It explores the typical hospital environment, the qualities of a 21st century hospital and improvement framework that worked well for Queen Mary Hospital in Hong Kong.
Patient Flow Optimisation - Connecting the Dots
Associate Professor Benjamin Ong, Chief Executive for National University Health System connects the dots for us to answer an all-important question: How to fully optimise patient flow? In this outstanding presentation, he defines the patient flow in hospital setting, the processes involved, getting a buy-in and organisational governance structure to ensure accountability. This is one of the most thoughtful presentations of late.
Planning Discharge at Admission to Achieve Better Patient Flow
Among the difficult challenges faced by hospitals include: unit centric cultures, ineffective communication amongst service providers and patient, and complex patients that lie in the typical clinical pathway. In this presentation by Wong Bee Lee, Nursing Director at Prince Court Medical Centre, ideas on how to achieve better patient flow were explored and tangible results that have been achieved were explained in good detail.